Efficient management tools in the social sphere: methods and models of calculation of prices and tariffs

Abstract

Purpose: the paper is devoted to the development of tools for managing pricing and tariff setting in social spheres, taking into account their focus and the need to use non-traditional approaches in determining the most effective trajectory of their development. Discussion: the peculiarities of the functioning of social sectors do not allow to effectively use standard methods and models for calculating prices and tariffs in them. In this regard, there is a need to develop a toolkit, the use of which in practice will make it possible to calculate optimal prices and tariffs, taking into account social demand. Results: the authors proposed an approach to the calculation of compromise prices and tariffs for the services of the housing and communal sector, medicine and the sphere of passenger transportation, which have a social character. The concept of social demand and the possibility of taking it into account when calculating prices and tariffs has been clarified; scenarios of its satisfaction are considered. An approach to the selection of an optimal service provider based on the method of multicriteria analysis of the TOPSIS alternatives is proposed.