Efficiency and improvement of public procurement claims work

Abstract

Purpose: the article highlights a number of problems of conducting claims work, which negatively affects its quality. In this regard, the authors propose a number of directions for improving the claims work. Discussion: Claims arising at the stage of execution of the contract are the basis of the claim work, which is the first mandatory stage of pre-trial settlement of disputes. The need to conduct this work is also due to the fact that it allows you to extend the statute of limitations. The positive aspect of the claim work is that, under favorable circumstances, it provides a solution to problems and will avoid lengthy proceedings in court. Experts note that sometimes contractual relationships can be terminated without a claim work, often this happens in the housing and utilities sector, since it is not always possible to establish the amount of necessary services. Analysts identify a number of problems of conducting claims work, which negatively affects its quality. Results: a number of directions of improvement of claim work are proposed. At the same time, it is necessary to train personnel and introduce electronic document management with the development of standard contracts. Automation of public procurement processes, from planning to completion of the contract, will facilitate the operational analysis of the reasons for termination of contracts and the payment of fines and penalties.