Features of internal communications in commercial banks in the conditions of adverse conditions of the market

  • Tatiana Aleksandrovna Nekrasova Voronezh State Technical University
  • N.I. Klukin Voronezh State Technical University
Keywords: internal communication, banks, market conditions, personnel, business process

Abstract

In the article the basic problems of the organization of internal communications in the banking sector. A comparison of approaches to the organization of internal communications during the period of the emergence and establishment of commercial banks, and also describes the new trend of communication in the conditions of unfavorable market conditions. Internal communications are both a means of service business processes and provide contacts between the employee and the bank. The authors conclude that adverse market conditions should promote the role of internal communications as a means to increase the effectiveness of the banks.

Metrics

Metrics Loading ...

Author Biographies

Tatiana Aleksandrovna Nekrasova, Voronezh State Technical University

Cand. Sci. (Econ.), Assoc. Prof.

N.I. Klukin, Voronezh State Technical University

Student

Published
2015-09-30
How to Cite
Nekrasova, T. A., & Klukin, N. (2015). Features of internal communications in commercial banks in the conditions of adverse conditions of the market. Proceedings of Voronezh State University. Series: Economics and Management, (3), 135-138. Retrieved from https://journals.vsu.ru/econ/article/view/9529