Factors stimulating the exchange of knowledge in cross-functional teams
Abstract
Subject. The article studies the functioning of cross-functional teams working on innovative projects. It focuses on the practical aspects of management taking into account the specifics of the structure and effective operation of cross-functional teams as well as the factors enhancing their effectiveness, including factors stimulating the exchange of knowledge between the team members.
Purpose. To determine the factors stimulating the exchange of knowledge between members of cross-functional teams.
Methods. To achieve the goals, the scientific methods of analysis, synthesis, classification, and systematic approach were used. The study was based on recent scientific literature on knowledge management, as well as the results of a survey of members of cross-functional teams.
Results. The study identified several groups of key factors stimulating the exchange of knowledge, namely personal, managerial, organisational, and internal team factors. Presented in the article are the results of the exploratory stage of the study of the management of cross-functional teams.
Conclusions. The key factor stimulating the exchange of knowledge between members of cross-functional teams is the behaviour of the team leader based on the creation of a sensible network, and the ability of the leader to take responsibility for the team’s performance. Another important factor is the eagerness of the company to organise training sessions and provide incentives for employees to continue their training.
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References
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